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e9-1-1 solutions - dialing 911 on cell phone

Delivering Time-Saving, Real-Time Data to Emergency First Responders

Next Generation 9-1-1

During an emergency, the response time of law enforcement or first responders to administer life-saving aid is crucial. In an unpredictable, connected world, citizens expect a system that takes advantage of new and emerging technologies to enable emergency responders with vital information and situational awareness.

General Dynamics IT’s Next Generation 9-1-1 solution (NG9-1-1) is one of the first systems compliant with National Emergency Number Association’s (NENA) i3 architectural standards, providing local and nationwide interoperability. NG9-1-1 modernizes legacy analog emergency-based systems with an IP-based system that allows text, VoIP and video communications to ensure public safety needs. The system uses geographical information system data to map caller locations and transfer it to the nearest, appropriate emergency response unit.

NG9-1-1 can be built on a secure cloud architecture, providing superior reliability, redundancy and sustainability – with scalability based on varying emergency communications needs. Its maximized security controls enable improved maintenance and reduced operating costs via centralized operations. This delivers low-risk, highly regimented legacy migration, ensuring operational integrity and seamless transition which includes:

  • Data centers, call taker positions, network and security options
  • NG9-1-1 training to police, fire and dispatch public safety personnel
  • Real-time data and multimedia communication options
  • Scalable and extensible deployment with opportunities for significant cost savings
  • Geospatial routing to ensure calls more quickly reach destination and include caller’s location information

General Dynamics IT is a leader in public safety, wireless and IP-based communications with more than 50 years of design, deployment and support of telecommunications and network services.