NCIS ServiceNow Developer | Active Secret clearance

Transform technology into opportunity as a ServiceNow Developer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

t GDIT, people are our differentiator. Our work depends on a ServiceNow Developer joining our NCIS team.

** This position is currently pending funding. **

The Naval Criminal Investigative Service (NCIS) is an organization of over 2,200 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the Department of Navy (DON) component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters.  NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. 

The Information Technology Directorate (ITD) supports the NCIS core mission areas to investigate and defeat criminal, terrorist, and foreign intelligence threats by planning for and providing services through appropriate use of the people, equipment, technology, and infrastructure resources of the United States Navy and Marine Corps.

HOW OUR SERVICENOW DEVELOPER WILL MAKE AN IMPACT:

• Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs.

• Identify, create, and execute test cases for ServiceNow and other software platforms including the creation of ServiceNow Automated Test Framework functionality.

• Collaborate with team members to define, analyze, understand and document business and technical requirements.

• Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies.

• Linux experience, to include deployment of ServiceNow on Linux and knowledge of Oracle Database, on-premises environment

• Perform ServiceNow version upgrades, on-premises

• Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action.

• Lead (and organize) projects driving the design, creation, testing, and delivery of technical functionality.

• Create technical architecture, design and user guide documentation.

• Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates.

• Author, review, and lead the creation of white papers and contract artifacts.

• Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products.

• Maintain current ServiceNow/industry certifications, while obtaining additional certifications.

• Lead, author, and contribute to IT related, technical processes reviews, postmortems, and continual process improvement.

• Create estimations on effort required to produce ServiceNow functionality

WHAT YOU’LL NEED:

• Security Clearance Level: Active Secret clearance

• Required Experience:

• 8+ years of relevant IT experience

• 5+ years of ServiceNow development/implementation/administrative experience including experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, YAML)

• 5+ years of experience working with ITSM/ITOM/HR/ITBM/SecOps solutions (any or all) in an enterprise environment

• Linux experience, to include deployment of ServiceNow on Linux and knowledge of Oracle Database

• Full stack/back-end development experience

• ServiceNow Certified System Administrator/Certified Developer credentials

• Understanding of IT service management and common service level agreement measurements.

• Can identify, understand, document, and create functionality aligning with customer value streams.

• Can produce level of estimates and basic deployment plans for ServiceNow functionality

• Strong organization and time management skills while working in a rapid software development environment.

• Excellent collaboration skills and can effectively works in a team environment.

• Excellent presentation and interpersonal skill

• Required Certifications: CompTIA Security+ CE

• Education: BS Degree or equivalent Computer Science or IT related degree

• Location: Remote (Eastern & Central US time zones preferred)

• Position Availability: This position is currently pending funding.

• US Citizenship required

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

#NCIScareers