Voice/LAN Technician

REQUIRED LEADERSHIP TRAITS:

• Communication - The successful candidate will be skilled in clearly and succinctly communicating with customers and co-workers. The candidate will demonstrate both verbal and written communication skills.
• Motivation - The successful candidate will be motivated to complete task/projects in a timely and professional manner.
• Positivity - The successful candidate will be able to provide a positive demeanor when interacting with customers and co-workers.
• Trustworthiness - The successful candidate for this position will consistently demonstrate integrity by being open and honest.
• Responsibility - The successful candidate will take responsibility for both the successes and failures of his or her work.
• Accountability - The successful candidate will be held accountable for his or her actions.
• Commitment - The successful candidate will demonstrate the willingness to put in the extra hours to complete an assignment. Similarly, the successful candidate will keep promises and commitments.
• Flexibility - The successful candidate will understand that last-minute changes always occur at work and will demonstrate flexibility by accepting whatever changes come their way.

DUTIES:

• Execute daily service orders as required
• Install telecommunication hardware, including Category 6 cabling
• Perform routine maintenance
• Analyze connectivity issues
• Test, locate, and repair equipment problems
• Dress, terminate and test cables and components
• Maintains telecommunications equipment and installs, rearranges and removes equipment and associated wiring
• Verify service by testing circuits and equipment
• Read and interpret circuit diagrams and electrical schematics
• Work varying hours including possible mandatory overtime, weekends and holidays, evenings, on-call duty, works between various office locations
• Participates in special projects as required
• Follow all company as well as US Government/DOE policies and procedures
• Provide After-Hour Support Duties

REQUIRED SKILLS AND ATTRIBUTES:

• 5+ years of overall related experience
• 2+ years of related telecommunications experience
• 2+ years working knowledge of TDM networks
• 2+ years of experience with voice and data cabling circuits/standards such as: analog, digital, POTS, PRI, BRI, CAT-3, CAT-5, CAT-6, and Fiber Optics.
• Ability to communicate
• Ability to work independently with minimal supervision.
• Ability to work effectively as a member of a team to accomplish tasks and resolve technical issues.
• Ability to work in a high-demand, fast-paced environment.
• Ability to work with power tools
• Ability to work on a ladder as required
• Ability to lift at least 50 pounds
• Ability to obtain and maintain a U.S. Department of Energy Q level security clearance

PREFERRED SKILLS AND ATTRIBUTES:

• Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience 
• Strong customer service experience is highly preferred
• Experience with basic data networking
• Experience with various models of Cisco Voice over IP phones
• Experience supporting a U.S. Government customer

EDUCATION & CERTIFICATIONS:

Bachelors Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience.