Service Desk Manager

Systems Administrator Advisor

Transform technology into opportunity as a Service Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team to lead a team of Service Desk technicians delivering top flight customer experience.

HOW A SYSTEMS ADMINISTRATOR ADVISOR WILL MAKE AN IMPACT
● Manages the functionality and efficiency of a group of computers running on one or more operating systems
● Works with multiple teammates and work centers to achieve the mission
● Works to with the team to resolve challenges
● Supports a highly dynamic environment focused on mission success
● Provides superb customer experience to enable the mission
● Utilize your full suite of technical and interpersonal skills to support the mission

WHAT YOU’LL NEED TO SUCCEED:
● Education: Technical Training, Certification(s) or Degree
● Required Experience: 5+ years of related experience
● Required Technical Skills: Sec+, ITIL
● Security Clearance Level: TS/SCI
��� Required Skills and Abilities: Documentation, Problem Solving, Communication
● Preferred Skills: CCNA
● Location: On Customer Site
● US Citizenship Required

GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work and at home
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays