Task Order Lead

GDIT has an exciting Task Order Lead opportunity to integrate, standardize, and transform our Federal customer’s IT services with the CIO organization.  The Task Order Lead is responsible for supervising all personnel, managing senior-level customer relationships, and overseeing delivery driving process and quality improvement. The successful candidate will be a change agent, not content with the status quo. Outstanding written and verbal communication skills are absolutely essential in this role.  The role also requires the ability to successfully juggle priorities.  

Responsibilities:

• Operating within client guidance, contractual limitations, and company business and policy directives.
• Directs all phases of task order from inception through completion.
• Responsible to meet required contractual performance metrics such as SLAs, KPIs, OPI etc.
• Responsible to meet task order financial metrics.
• Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance.
• Establishes milestones and monitors adherence to plan and schedules, identifies program problems and obtains solutions.
• Day-to-day management of overall contract support operations, involving multiple projects and groups of personnel at multiple locations
• Defining and locating performance and process improvement opportunities.
• Manages risk tracking process
• Interacts with vendors, other agencies, and client staff and stakeholders
• Coordinates development of and timely delivery of deliverables
• Translating technical information into clear and concise documents for technical and non-technical personnel presentations.\

Qualifications:

• US citizen
• Bachelor’s degree in related field
• Q or TS clearance
• 15 years of experience
• Experience leading  enterprise IT infrastructure
• ITIL certification, preferred
• PMP, preferred

This position full time on customer site in Washington, DC.