Enterprise Network
Help Desk Support
Network Management
Operations
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
Network Engineer
Join the team of men and women that solve some of the world’s most complex technical challenges. GDIT is seeking a Network Manager to join our DCGS Operations Center’s (DOC’s) in support of a Global Enterprise Network located at Langley AFB, VA.
The Network Management team supports the Air Forces’ Distributed Common Ground System (DCGS) Processing, Exploitation, and Dissemination (PED) 24/7 Operations Center. Specifically, you will be providing Tier-2 Network Management supporting our Mission Operations and Help Desk services across a global enterprise.
The Network Manager will:
Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis
Monitor all nodes for operational integrity
Respond to trouble calls
Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
Populate and examine trouble and error logs for troubleshooting and capturing metrics
Provide technical support to resolve the problem or escalate to the appropriate level
Monitor and administer network tools for troubleshooting and metrics for trends analysis
Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
Provide technical support in data network planning, engineering, and design
Report all trouble calls upon receipt to the MCC in the DOC and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander
Provide quarterly metrics illustrating trends and workload to the COR in the form of a PowerPoint presentation (CDRL)
Provide network architecture management and data traffic routing for classified ISR data on the Wide Area Network (WAN) and its components
Provide support to the DPA 24-hours-a-day, seven (7) days-a-week
Detect network faults and initiate troubleshooting and restoral actions for network circuits, trunks and equipment for the DPA
Initiate and maintain trouble tickets and other logs to document these faults as well as corrective actions
Perform activities in support of the DOC’s PED Tasking Order (PTO) such as provisioning bandwidth between DCGS sites and the preparation and testing of circuits
Requirements:
Must possess a TS/SCI Clearance
Minimum of five (5) years of Enterprise Network Management experience
Possess IAT Level II Security + certification.
Demonstrated knowledge of routing and switching
Demonstrated knowledge and application of network monitoring tools
Demonstrated knowledge and application of troubleshooting a network
Shift Work: Four days on/Three days off (10 hr shifts)
● Location: On Customer Site
● US Citizenship Required
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
4 + years of related experience
* may vary based on technical training, certification(s), or degree
Security Plus - CompTIA
Less than 10%
U.S. Citizenship Required
The likely salary range for this position is $72,509 - $95,450. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans