Technical Program Manager

GDIT is seeking a Technical Program Manager to support the National Institute of Health (NIH) National Institutes of Allergies and Infectious Diseases (NIAID) program.  In this role you will manage a large and complex program with multiple technical teams spanning a wide range of IT support and technologies.

Work Visa sponsorship will not be provided for this role.

HOW A TECHNICAL PROGRAM MANAGER WILL MAKE AN IMPACT:

• Provide leadership in overseeing comprehensive technology and service delivery
• Provide strategic planning, operational planning, and service portfolio development and implementation to service delivery technical managers
• Provide oversight of all technical and operational aspects of the program
• Develop and lead cross-functional teams, including promoting team cohesion and collaboration
• Inject enterprise innovation through strategic thinking around technology and operations
• Develop and maintain strong client relationships (trusted advisor) with transparent communications
• Ensure program performance to meet productivity, quality, and client satisfaction goals and objectives
• Serve as a people manager in coaching, mentoring, motivating, and supervising direct reports

WHAT YOU WILL NEED TO SUCCEED:

Required Education:  BS/BA (or equivalent)

Required Experience:  Minimum of 10 years of related experience

Required Technical Skills:

• Minimum of eight years of experience managing large IT Operations and Maintenance contracts

• Proficiency in multiple technical disciplines, including DevOps, DevSecOps, cloud services, IT infrastructure, cyber security, networking, data management, storage, and XaaS
• Experience managing programmatic risks for large service delivery and infrastructure projects including, dependencies, and issues to ensure timely resolution
• Experience managing technical projects, using Agile, Scrum, or Kanban methodologies
• Experience working in a metrics-driven environment (e.g., SLA, OLA)
• Experience developing and delivering complex IT services across a diverse portfolio (e.g., cybersecurity, networking, cloud, engineering, scientific computing)
• Experience developing solutions in a regulated federal environment (e.g., FISMA, FedRamp) and compliance requirements (e.g., EPLC)

Security Clearance:  Must be able to obtain a NIH Public Trust

Required Skills and Abilities:

• Ability to communicate complex technical topics and concepts to executive leadership and technical staff
• Knowledge of IT best practices and standards

Preferred Skills:

• Relevant certifications (e.g., ITIL, Lean IT, PMP, Scrum Master)

Location:   Hybrid; must be able to attend weekly meetings at the client site in Rockville, MD and as required to meet contract obligations.

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