Remote Access
Remote Support
Technical Support
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Field Technician
GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At GDIT, people are our differentiator. As a System Specialist Sr. you will help ensure today is safe and tomorrow is smarter. Our work depends on Field Technician II joining our team.
Field Technician
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
● Modifies, moves, and installs new equipment
● Performs technical tasks and provides site support.
● Performs integrity testing and interviews customers to gather information about problems
● Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
● Will preform Data Transfer Agent requests to transfer files between networks.
WHAT YOU’LL NEED TO SUCCEED:
● Education: Associates of Arts/Associates of Science
● Required Experience: 1+ years of related experience
● Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
● Security Clearance Level: TS/SCI w/Poly
● Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
● Location: Client Site
● US Citizenship Required
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
#GREENWAY
#ITPolyMD
1 + years of related experience
* may vary based on technical training, certification(s), or degree
Comp TIA Security - CompTIA
Less than 10%
U.S. Citizenship Required
The likely salary range for this position is $89,250 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.