Salesforce Business Analyst

GDIT has an opportunity for a Salesforce Business Analyst to support the modernization and sustainment of a large portfolio of enterprise business solutions used by the National Aeronautics and Space Administration (NASA). The position supports a new program, the NASA Consolidated Applications and Platform Services (NCAPS) which consolidates enterprise-wide applications and platform services across the Agency and supports the Office of the Chief Information Officer (OCIO) Application Division transformation into the Application and Platform Service (APS) Line with agile based service delivery and IT Infrastructure Library (ITIL) based service management practices.

The Salesforce Business Analyst will collaborate closely with stakeholders to define and communicate business requirements across the Salesforce suite. This role involves eliciting, analyzing, and validating requirements, ensuring alignment with project goals and scope and will play a key role in bridging the gap between business needs and IT solutions, guiding project teams, and ensuring successful Salesforce implementations.

RESPONSIBILITIES:

• Plan and monitor business analysis activities for Salesforce changes.
• Elicit and communicate business requirements effectively, ensuring stakeholder needs are understood.
• Manage business requirements, trace relationships, and assess value and risks.
• Analyze Salesforce needs, recommend solutions, and tailor requirements for stakeholder groups.
• Coordinate meetings and facilitate communication between stakeholders, project teams, and vendors.
• Provide support, mentoring, and guidance to project teams.
   

QUALIFICATIONS:

• Bachelor's degree in business, finance, or IT preferred.
• Minimum of seven years of business analysis experience in IT or a business setting.
• Experience working with Salesforce technology and enterprise IT applications.
• Strong skills in writing clear and testable requirements documents.
• Proficiency in requirements analysis/management tools and goal setting.
• Ability to lead requirements workshops and construct business process models.
• Familiarity with Waterfall, Agile, and Iterative software development methodologies.
• Excellent problem-solving, communication, and organizational skills.
• Proficiency in Microsoft Office and documentation tools.

GDIT IS YOUR PLACE:  

• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you build your skills and own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.  
• Rest and recharge with paid vacation and 10 company-paid holidays.