Agile Business Analyst

GDIT has an opportunity for a dynamic and talented candidate to join our team supporting the Administrative Office of the US Courts (AOUSC) Case Management Systems Office (CMSO) in its modernization effort for one of its mission-critical applications that is used by all U.S. district and appellate courts’ staff members and external stakeholders. CMSO has a mature agile practice using the Scaled Agile Framework (SAFe) and supports a broad range of complex business systems which are instrumental to the AOUSC mission.

The Business Analyst will execute the following responsibilities:

• Elicit and capture business requirements in an Agile software development environment (including but not limited to consulting with product owners, customers, key stakeholders, or end users).
• Document and manage acceptance criteria, business rules, requirement documents, risks, issues, and dependencies.
• Work closely with Product Owners to prioritize user stories, perform user research, user centered design and usability testing throughout the software development lifecycle.
• Utilize UI/UX and Human Centered Design (HCD) concepts to design and implement technical solutions that meets business needs.
• Decompose Epics into detailed functional and nonfunctional requirements.
• Participate in the development, testing and refinement of Project Backlog Stories (Requirements) with business and technology partners.
• Facilitating the team in developing acceptance criteria for user stories and demonstrate product demos to the client.
• Document standard operating procedures (SOP) and maintaining the release information radiator for the team.
• Develop process flow, wireframes, high and low fidelity mockups, and dependency diagrams to show dependencies between user stories, visualize the flow of work, and identify bottlenecks and critical paths.
• Support the testing team to ensure the system is aligned with the vision of the business teams.
• Review and maintain documentation for distribution, including project and process documentation, instructional materials, user guides, training manuals, and online content in content authoring tools (i.e., RoboHelp).
• Support and conduct user interviews, group workshops, and surveys as required to develop detailed functional and technical requirements.
• Conduct business process analysis, workflow analysis, and business process re-engineering.
• Provide technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards.
• Deliver technical briefings and hosting meetings to diverse audiences.
   

REQUIRED QUALIFICATIONS

• Bachelor’s Degree plus 5+ years of experience (or master’s degree plus 4+ years) in supporting the product owner and agile team, eliciting business needs, maintaining user stories in the backlog, writing, and maintaining technical documentation, modeling business processes and system requirements, architecture, and data.
• Experience with at least one enterprise software development project within the past three years. 
• Experience working in Agile software development environments, processes, and practices.

• Experience assisting with testing, by writing acceptance criteria and confirming test cases result.
• Experience with producing relevant and current requirements, sizing user stories correctly, and removing roadblocks prior to sprints starts.
• Ability to handle a fast-paced Agile software development environment.
• Experience using Agile tools such as JIRA, Confluence, etc.
• Ability to develop & decompose Epics, Features, and User Stories.
• Excellent written and verbal communication skills and be effective at communicating with both technical and non-technical audiences.
• Strong problem-solving capacity in a highly visible and mission critical environment.
• Strong articulation, listening, and communication skills required for interaction with diverse audiences and self-forming teams.
• Adaptable ability to perform independently and within a team.
• Energetic, goal oriented, detailed oriented, proactive, innovative, hardworking, and patient.      

PREFERRED QUALIFICATIONS:

• Understanding of database design, SQL Techniques, and perform database queries.
• Experience in Adobe XD, Visio, Figma and usability testing tools.
• Knowledge of user experience (UX) and Human centered design (HCD) processes and methodology.
• Experience with Interaction Design, interaction modeling, and mental modeling.
• Creating user scenarios, user flow, low fidelity, and high-fidelity wireframes.
• Skills in wireframing and/or prototyping tools and methodologies.
• Experience on UX strategy, user researcher, user interviews, surveys, and usability study. Builds personas, user journey map, empathy maps.
• Experience on UX analysis to conduct competitive analysis, market assessments and heuristic evaluations.