Technical Program Manager

We are GDIT. The people supporting and securing  some of the most complex government, defense, and intelligence projects across the country. We ensure  today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We are seeking a Technical Program Manager to support the National Institute of Health (NIH) National Institutes of Allergies and Infectious Diseases (NIAID) program.  In this role you will manage a large and complex program with multiple technical teams spanning a wide range of IT support and technologies.

Must be within commuting distance to Rockville, MD and able to be onsite 1x a week (or as needed).

Work Visa sponsorship will not be provided for this role.

HOW A TECHNICAL PROGRAM MANAGER WILL MAKE AN IMPACT:

• Provide leadership in overseeing comprehensive technology and service delivery
• Provide strategic planning, operational planning, and service portfolio development and implementation to service delivery technical managers
• Provide oversight of all technical and operational aspects of the program
• Develop and lead cross-functional teams, including promoting team cohesion and collaboration
• Inject enterprise innovation through strategic thinking around technology and operations
• Develop and maintain strong client relationships (trusted advisor) with transparent communications
• Ensure program performance to meet productivity, quality, and client satisfaction goals and objectives
• Serve as a people manager in coaching, mentoring, motivating, and supervising direct reports

WHAT YOU WILL NEED TO SUCCEED:

Required Skills:

• Bachelors and 10+ years of related experience
• 8+ years of experience managing large IT Operations and Maintenance contracts
• Proficiency in multiple technical disciplines, including DevOps, DevSecOps, cloud services, IT infrastructure, cyber security, networking, data management, storage, and XaaS
• Experience managing programmatic risks for large service delivery and infrastructure projects including, dependencies, and issues to ensure timely resolution
• Experience managing technical projects, using Agile, Scrum, or Kanban methodologies
• Experience working in a metrics-driven environment (e.g., SLA, OLA)
• Experience developing and delivering complex IT services across a diverse portfolio (e.g., cybersecurity, networking, cloud, engineering, scientific computing)
• Experience developing solutions in a regulated federal environment (e.g., FISMA, FedRamp) and compliance requirements (e.g., EPLC)
• Knowledge of IT best practices and standards
• Must be able to obtain a NIH Public Trust

Preferred Skills:

• Relevant certifications (e.g., ITIL, Lean IT, PMP, Scrum Master)
• Ability to communicate complex technical topics and concepts to executive leadership and technical staff
• Experience building teams and managing client expectations
• Experience building consensus and uniting teams across complex technical environments

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