ITSM Programmer (API Developer)

PROGRAMMER ADVISOR

Transform technology into opportunity as a Programmer Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Programmer Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on Programmer Advisor joining our team to build out an ITSM system utilizing and integrating JIRA service management, Dynatrace,  Sailpoint, Active Directory, and native cloud tools in a secure environment.

HOW A PROGRAMMER ADVISOR WILL MAKE AN IMPACT:

• Builds and codes applications and/or models using various computer programming languages.

• Work directly with the Space force customer to understand requirements.

• Lead other programmers in delivery of the ITSM system and work with the engineering team to design integrations.

• Building, configuring, and maintaining the ITSM system (JIRA Service Management) for Space forces digital environment.

• Utilize your programming skills to integrate COTS products JIRA, Confluence, Sailpoint,  and Dynatrace to monitor, manage and automate the ITSM processes for the Space Force digital environment.

• Builds and codes applications and/or models within JIRA Service Management, Dynatrace, Sailpoint, and Azure.

• Designs, develops, deploys, and maintains operating systems and operating system software.

• Installs enhancements and performs updates to software of existing systems, including middleware and application programs that run on the system.

• Performs troubleshooting of problems and provides customer support for software systems and application issues.

• Debugs problems with system software. Provides recommendations for continuous improvement.

• Performs maintenance tasks to keep systems running smoothly.

• Writes and updates test procedures.

• May coach and provide guidance to less-experienced professionals.

• May serve as a team or task lead.

WHAT YOU’LL NEED TO SUCCEED:

• Education: Bachelor’s Degree

• Technical Training, Certification(s): IAT Level II or higher certificate (minimum Security + CE).

• Required Experience: 5+ years of related experience.

• Required Technical Skills: Integration experience of COTs tools utilizing Java Script, plug ins and SOAP/Rest APIs, XML, JQuery, Python, Java, JSON, etc. Hands-on experience with API development and integration with third party authentication and monitoring tools.

• Security Clearance Level: Secret.

• Required Skills and Abilities: Analytical skills, verbal and written communication skills, creativity , problem solving and group leadership

• Preferred Technical Skills: History with both Dynatrace and Jira will be beneficial but not required. Experience with Jira Service Management (JSM) application and JSM Webhooks.

• Location:  El Segundo, CA or Colorado Springs, CO with up to 10% travel.

• US Citizenship Required.

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home.

• 401K with company match.

• Comprehensive health and wellness packages.

• Internal mobility team dedicated to helping you own your career.

• Professional growth opportunities including paid education and certifications.

• Cutting-edge technology you can learn from.

• Rest and recharge with paid vacation and holidays.

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