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USA Contact

USA Contact

USA Contact (held by managed affiliate GDIT) provides federal agencies with easy access to a broad range of contact center services.

Contract Number


Period of Performance

March 2008 to September 10, 2018 

Who is Eligible

  • Federal agencies
  • American Indian tribes and tribal organizations
  • District of Columbia government agencies
  • Wholly-owned government corporations
  • Qualified nonprofit agencies

Major Services

  • Automated Voice Response Services
  • Attended Services
  • Directory Listing Services
  • Technical and Management Services
  • Call Processing Technology and Services
  • Other Services

Company Contacts:

Matt Lammer
Program Manager
(703) 995-5372 

Sue Dobyns
Contract Manager
(703) 995-3399