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Contract Number: 
GS00V08PDD0066

USA Contact provides federal agencies with easy access to a broad range of contact center services.

Major Services

  • Automated Voice Response Services
  • Attended Services
  • Directory Listing Services
  • Technical and Management Services
  • Call Processing Technology and Services
  • Other Services
Contacts
Program Manager
Ali Kidwai
703.645.5238
Contracts
Susan Wease
571.446.4017

Contract Details

Sponsor Agency: 
General Services Administration (GSA)
Eligible Users: 
All Agencies
Period of Performance: 
March 2008 – September 10, 2018
Geographic Coverage: 
Worldwide
Contract Ceiling: 
$2.5 Billion
Agency Fee: 
1%
Prompt Payment Terms: 
N/A
DUNS Numbers: 
079735371