Skip to main content youtube35 compass cog benefits world goToLastPage next previous goToFirstPage blog govtech press video copy print external twitterTheme rss facebookTheme gplusTheme linkedinTheme loading facebook linkedin share twitter download2 list grid warning search linkedin2 cell mail resources news calendar generic about training tradeshow text smallbusiness recruitment play more message download contact closeout circleUp circleRight circleLeft circleDown circleArrowRight arrowRight arrowLeft angleUp angleRight angleLeft angleDown
Man on Smartphone

Engaged Citizens. Empowered Experiences. Connected Government.


Customer Experience Solutions

Delivering easy, effective and consistent experiences

Citizens expect to interact with organizations and access services in a way they prefer – at a time they are available and in a manner that fits their individual needs. Through effective citizen journey design, technology and real-time analytics, government agencies can deliver efficient and personal experiences.

man using tablet and laptop


  • Connect with citizens across channels
  • Modernize contact center operations
  • Optimize workforce deployment and planning
  • Secure systems and data
  • Deliver richer digital experiences
  • Transform data into actionable insights 
  • Usability studies

GDIT CXP – Delivering Customer Experience from the Cloud

General Dynamics IT’s Customer Experience Platform (CXP) is the first FedRAMP-compliant cloud-based solution for customizing and operating scalable contact centers. Designed for government agencies and organizations that require flexible contact center operations, the CXP provides a full range of technology capabilities to modernize or deploy contact centers of any size.


CX Solutions Overview

The experience citizens have when they interact with government agencies directly shapes their perception of that agency and their government.


Get in Contact