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Thames River London

Improving Customer Experience. Empowering Digital Transformation. Delivering Efficiency.

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DIGITAL TRANSFORMATION IN LOCAL GOVERNMENT

 

Digital Tablet

The pressure to deliver digital transformation to meet increasing citizen expectations and reduce costs has never been greater. General Dynamics Information Technology enables local authorities and housing associations to adapt to the modern digital environment by implementing flexible online solutions that ease the engagement between citizens and government service providers. 

With over a decade of experience in aligning digital solutions to public requirements, we provide organisations with the right tools to deliver consistent customer experience, achieve internal efficiencies and reduce costs.

Our digital solutions have the power to connect citizens by creating a single point of access to services, information and communication channels, and to ultimately deliver effective multi-channel customer experiences.

Solutions and Services:

  • Digital Services
  • Customer Relationship Management
  • Data Management and Migration
  • Customer Experience Centres 

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