GDIT was tasked with bringing secure, cloud-based, artificial intelligence technology into the Navy Enterprise Service Desk (NESD) to support sailor self-sufficiency and a culture shift to automated support technology. GDIT leveraged an advanced AI-powered assistant to enable faster resolution to NESD service requests, revolutionizing the speed and efficiency of NESD service desk operations. The AI assistant utilizes natural language processing and machine learning algorithms for faster analysis and resolution of user issues.
Mission AI